faqs


What are your business hours?

To respect my clients' time, as well as my own time, I do have set office hours. You can email me Monday-Friday, Mountain Standard Time. I typically respond to any after hour emails the following business day. I do my best to respond as quickly as I can!

What are your typical turnaround times?

Project timelines vary and are dependent on client response times and other factors. I strive to complete projects as quickly as I can! Rush services are available at an additional cost if necessary.

What happens if I'm not satisfied?

Before the design process begins, I do an initial consultation to make sure we are a good fit and that we can collaborate together to create a great brand for you. When you purchase a package, you pay a non-refundable 50% deposit. If, at anytime throughout the process, you feel that I am not creating the design you wanted to achieve, and that we are not a good match, you will not be required to pay the remaining balance.